OUR RESPONSE TO COVID-19

Due to the recent development of COVID-19 cases in the country, we want you to know that your safety and our staff safety comes first.

Since news of the first reported case in Nigeria, we have sensitized our staff and customers regularly on safety measures via virtual meetings, newsletters, emails, SMS, and our various social media platforms.

We also provided materials and introduced necessary measures which includes regular hand washing, provision of hand sanitizers, face masks and temperature testing devices in all locations for customer facing staff to ensure the safety of everyone.

Following the increased number of cases, ALL OUR OFFICES closed temporarily from March 25, 2020 and we immediately activated our business continuity plan.

As an innovative PFA, we are committed to serving our clients effectively and efficiently by taking the lead on 21st century communications paradigms.

Measures have been put in place to ensure that we are still able to serve all our customers with an alternate work from home strategy to continue to deliver service real time.

We encourage our current and prospective customers to make use of our alternative channels from the comfort of your homes and call dedicated numbers provided for any assistance.

LOGIN TO YOUR ACCOUNT VIA THE WEBSITE PORTAL

  • To get started, Click on www.sigmapensions.com
  • New user? Click on Request Access
  • Follow the prompt – Enter your registered phone number with Sigma Pensions and click Request
  • Your passcode will be sent to your registered email address with Sigma Pensions

MOBILE APP (Available on Google Play Store)

  • To get started, Download and Install Sigma Buddy from Google Play
  • New user? Click on Get Access Code
  • Follow the prompt – Enter your registered phone number with Sigma Pensions and click ‘Get Access Code’
  • Your passcode will be sent to your registered email address with Sigma Pensions
  • Login with your RSA PIN and passcode.

USSD CODE *7737*2#

  • Dial *7737*2# from your registered phone number with Sigma Pensions and follow the prompt.

WHATSAPP

  •  Contact us on 0808662291 (Whatsapp only)

MULTILINGUAL CONTACT CENTRE

  • 0700SIGMAPENSIONS and 09-46133333 (available Monday to Friday from 8am to 5pm)

EMAIL

BENEFITS APPLICATION REQUEST

  1. Send an email enquiry to info@sigmapensions.com on payment class
  2.  Required forms and documents will be forwarded to you
  3. Fill forms, scan all required documents and send to info@sigmapensions.com
  4. Payment request status can be tracked by dialling *7737*2#

DATA RECAPTURE EXCERCISE

  • Click here to update online
  • Sign in with your Web portal login details
  • You can also click here to download the Data Recapture Form, fill, scan and email with the ‘Documents Required’ to info@sigmapensions.com

SIGN UP WITH SIGMA PENSIONS

SOCIAL MEDIA

We look forward to a Covid-19 free environment as soon as possible.

With us you are always covered… Wherever we are, we continue #workingforyou

Thank you for choosing Sigma Pensions